Terms of Use

1.1 These Terms govern the use of the peppol-id.eu website (the “Site”).

1.2 The Site is operated by ISSET, s. r. o., Bratislava, Slovak Republic, Identification Number (IČO): 47 544 813, VAT Identification Number (IČ DPH): SK2023941117, registered in the Business Register of the City Court Bratislava III, Section: Sro, Insert No. 94603/B (the “Operator”). Contact email: info [at] peppol-id.eu.

1.3 By using the Site, you agree to be bound by these Terms without reservation. If you do not agree to these Terms, you must stop using the Site.

1.4 The Site provides a free search service for Peppol participants and publicly available statistics about the Peppol network. No registration is required.

2.1 The content of the Site is protected by copyright. Except as expressly permitted by these Terms, it may not be copied, reproduced or otherwise used without the Operator’s prior written consent.

2.2 You may use statistics and charts published on the Site in your own articles and publications, provided that you identify “peppol-id.eu” as the source and include a link to the Site.

2.3 Peppol® is a trademark of OpenPeppol AISBL. The Operator is not affiliated with OpenPeppol AISBL.

3.1 You may use the Site free of charge for lawful purposes, including searching for Peppol participants and viewing statistics. You may use published statistics and charts subject to the conditions set out in clause 2.2.

3.2 When using the Site, you agree in particular:

• to use the Site in accordance with applicable law and these Terms;
• not to interfere with the operation, security or integrity of the Site or circumvent any technical or security measures, including request limits;
• not to engage in automated bulk collection of data, including scraping, place an excessive load on the Site’s servers or attempt to disrupt the availability of the Site, including through denial-of-service attacks;
• not to use the data for unlawful purposes, unsolicited communications or spam, or for the bulk processing of personal data in breach of applicable data protection law;
• not to present the data in a misleading manner and to comply with the attribution requirements set out in clause 2.2.

3.3 The Operator may restrict, temporarily suspend or permanently block access to the Site, impose request limits, or modify, suspend or discontinue the Site or any part of it at any time, particularly in the event of a breach of these Terms or a threat to the operation or security of the Site.

4.1 The Site does not require registration and does not collect personal data through forms. Searches relate to publicly available business information.

4.2 The Site uses only cookies necessary for its technical operation and functionality, namely a session cookie and a cookie used to remember the selected country. Consent is not required for the use of these cookies.

4.3 We use a self-hosted instance of GoatCounter for privacy-friendly, cookieless traffic analytics. It is not used to track users across different websites. We do not use advertising cookies or third-party analytics tools.

4.4 The Operator processes server logs, including IP addresses, for the purposes of operating and securing the Site, based on its legitimate interests.

4.5 The Operator does not sell personal data. Questions concerning data protection may be sent to info [at] peppol-id.eu.

5.1 The information available on the Site is obtained from public sources within the Peppol network, including SML and SMP data. The Operator uses reasonable efforts when collecting and processing this information. Market-share figures for service providers, also known as Access Points, are estimates derived from publicly available DNS records and SMP metadata.

5.2 The Operator does not guarantee the completeness, accuracy or timeliness of the information and, to the extent permitted by applicable law, is not liable for any loss or damage arising from its use. The Site and its content are provided “as is”.

6.1 The participant and company information published on the Site is obtained from official, publicly available sources, in particular the Peppol Directory and public business registers such as SIRENE/INSEE (France), the Crossroads Bank for Enterprises (KBO/BCE, Belgium) and equivalent national registers. The Site reproduces this information and is not its source. The Operator does not create the underlying records and does not independently verify their accuracy.

6.2 Some participants are natural persons, for example sole traders, whose registered business address may be the same as their home address. Where the published information constitutes personal data, the Operator processes it on the basis of its legitimate interest in providing a public directory of the Peppol network and in the transparency of publicly available business information (Article 6(1)(f) GDPR). As this data is not obtained directly from the individuals concerned, this clause also serves as the information notice under Article 14 GDPR.

6.3 The authoritative record for register-sourced data is the source register itself. If information shown on the Site is inaccurate or outdated, the correction must be made in the relevant source register; the Site reflects such changes automatically once the source register is updated. For French participants, the registered address and whether it is published, including the option not to publish it, known as “non-diffusion”, are managed at INSEE.

6.4 An individual whose personal data appears on the Site may request rectification, object to the processing, or request restriction or erasure, and may exercise the other rights available under applicable data protection law, by contacting info [at] peppol-id.eu. The Operator will respond within the period required by law. Where the data originates from a public register, the Operator may decline to amend or remove it to the extent that its processing remains lawful, and will direct the request to the source register. Individuals also have the right to lodge a complaint with a data protection supervisory authority.

7.1 These Terms are governed by the laws of the Slovak Republic.

7.2 The Operator may amend these Terms at any time. Any revised version becomes effective upon its publication on the Site.

7.3 These Terms are effective as of 5 August 2026.